第一部分 阅读理解（共两节，满分40分）
第一节（共15小题；每小题2分，满分30分）
阅读下列短文，从每题所给的四个选项（A、B、C和D）中选出最佳选项，并在答题卡上将该项涂黑。
A
In the past, when people had problems, they went to their families or friends to get advice. Today it is possible to get advice from radio shows, TV programmes and telephone hot lines, too. A hot line is a telephone line that offers a direct way of getting in touch with advisers .Most hot lines are completely anonymous ,that is to say , callers do not have to say their names or telephone numbers.
