英 语
2013.5
本试卷共10页, 三大题, 满分135分。考试用时120分钟。
注意事项：
1. 答卷前，考生务必用2B铅笔在“考生号”处填涂考生号。用黑色字迹的钢笔或签字笔将自己所在的市、县/区、学校以及自己的姓名和考生号、试室号、座位号填写在答题卡上。用2B铅笔将试卷类型(A)填涂在答题卡相应位置上。
2. 选择题每小题选出答案后，用2B铅笔把答题卡上对应题目选项的答案信息点涂黑，如需改动，用橡皮擦干净后，再选涂其他答案，答案不能答在试卷上。
3. 非选择题必须用黑色字迹钢笔或签字笔作答，答案必须写在答卷纸各题目指定区域内相应位置上；如需改动，先划掉原来的答案，然后再写上新的答案；不准使用铅笔和涂改液。不按以上要求作答的答案无效。
4. 考生必须保持答题卡的整洁。考试结束后，将试卷和答题卡一并交回。
I 语言知识及应用 (共两节，满分45分)
第一节完形填空 (共15小题；每小题2分，满分30分)
阅读下面短文，掌握其大意，然后从1～15各题所给的A、B、C和D项中，选出最佳选项，并在答题卡上将该项涂黑。
Some years ago, Houston airport faced a troubling customer-relations issue. Passengers were making a huge number of 1 about the long waits at baggage claim (行李提取处). In response, the airport managers 2 the number of baggage handlers. The plan worked: the average wait fell to eight minutes. But the complaints 3 despite the apparent success.
4 , the managers undertook a more careful, on-site analysis. They found that it took passengers a minute to walk from their 5 gates to baggage claim and seven more minutes to get their bags. Roughly 88 percent of their time, in other words, was spent standing around 6 waiting for their bags.
