A
I've been a volunteer in the Macmillan@Glasgow Libraries programme for just over a year. I got involved because I was looking for something to volunteer for after I retired from work. I thought being a Macmillan Cancer Information and Support Volunteer might be a good way to do that by using some of the skills I learned at work.
At one time, I felt I made a real difference when a lady came in to use the service. She was very upset, but she was not the person with cancer. It was her partner. She had lots of things on her mind. We, together with a counselor, had a chat about her to help deal with all the emotions (情感) she felt. We knew we could arrange something, so we discussed with her what could be done for her family. She was relieved that we could get something arranged for her and liked the fact that we managed to get the ball rolling during her visit.
The good thing about having the services in the library is that the environment is nonclinical and therefore more relaxing than the hospital or doctor's surgery. The team in the library are not medically trained. That means we do not use big words or medical terms very often.
It's great that the people who volunteer all work well together, helping each other to get a resolution (解决) for people who come in. It's good to have the team at the other end of the phone whenever we get something unusual. It is a pleasure to be able to help as a volunteer.
语篇解读：本文是一篇夹叙夹议文。作者在文章中讲述了自己退休后作为一名志愿者的经历和感悟。
1．What can we infer about the author?
A．He is a retired doctor.
B．He is volunteering in a hospital.
C．He is a counselor in cancer.
D．He has fought against cancer before.
解析：选A 推理判断题。根据第一段的内容可知，作者现在已经退休，而且有医学方面的技能；结合第三段的内容可推知，作者是一名退休医生。
2．Why did the lady feel upset?
A．Because she was affected by cancer.
B．Because her husband suffered from cancer.
C．Because she didn't know how to treat cancer.
D．Because she had a poor relation with her husband.
解析：选B 细节理解题。根据第二段中的“She was very upset, but she was not the person with cancer. It was her partner.”和“we discussed with her what could be done for her family”可知，这位女士的丈夫得了癌症。注意：此处的“partner”表示“配偶”。
3．What do we know about the volunteers?
A．They do well in teamwork.
B．They receive medical training.
C．They all used to be helped.
D．They often meet unusual things.
解析：选A 推理判断题。根据最后一段的首句“It's great that the people who volunteer all work well together, helping each other to get a resolution (解决) for people who come in.”可知，所有的志愿者都能很好地共同工作，彼此帮助，为来求助的人提供好的解决方案，由此推知，他们具有很强的团队意识，善于团队合作。
4．Why does the author write this text?
A．To call on readers to do voluntary work.
B．To show us how to help those in trouble.
C．To share his experiences as a volunteer.
D．To teach us how to take care of cancer patients.
解析：选C 写作意图题。综合全文的内容可以看出，本文主要讲述的是作者的志愿者经历。因此，作者写作的目的也就是要分享他作为志愿者的经历。
