A
Destination Travels
78 Soho St，
New York, NY
Dear Ms Pierce，
Thank you for trusting Destination Travels for your honeymoon plans. This letter includes all the information regarding the flights and accommodation arrangements we have already agreed on.
|
Date
|
No. Flight
|
Place/Time
Depart
|
Place/Time
Arrive
|
|
August 6
|
UA 674
|
New York, JFK
6：30 AM
|
Puerto Rico Int. Airport 9：00 AM
|
|
August 15
|
UA 673
|
Puerto Rico Int.
Airport 1：00 PM
|
New York, JFK 3：30 PM
|
On arriving at Puerto Rico Int., Airport, a representative of The Caribbean Hotels & Resorts will be waiting for you in order to transfer you to the hotel. The transfer to and from the airport is offered by the hotel as part of your honeymoon package. The reservation has been made for a ninenight stay under your future husband’s last name. The price of the newlyweds’ suite includes breakfast and one more meal at the hotel restaurant. You can also use all of the hotel facilities—pool, gym, sauna, etc. for free as part of your honeymoon package. In addition, you can take scuba diving or snorkeling classes with the hotel’s trained staff at a reduced price—40% off.
Thank you for choosing Destination Travels. We guarantee your honeymoon with us will be an unforgettable experience. To aid us in improving our service, please visit our website at www.destinationtravels.com and complete the questionnaire.
Destination Travels wish you all the best.
Sincerely，
Rebecca Simms
Customer Service Manager
Destination Travels
语篇导读 本文是酒店客服经理写给Pierce女士的一封信。信中告知了所乘坐的航班和住宿安排等信息，并请她填写调查问卷。
1．After arriving at Puerto Rico Int., Airport, the couple can get directions from ________.
A．a Destination Travels’ manager
B．an official of New York City Hall
C．a tourist information desk
D．a hotel worker
解析 D 细节理解题。根据第二段可知，到达机场后，这对夫妇会得到酒店工作人员的指引，故选D项。
2．What service is offered by the hotel at no extra cost to the newlywed couple?
A．The snorkeling classes． B．The airport express service.
C．A onenight stay． D．The air tickets.
解析 B 细节理解题。根据第二段第二句可知，机场来回的换乘车是酒店蜜月套餐的一部分，不需额外的花费，故选B项。
3．What does the customer service manager ask Ms Pierce to do?
A．Call the service department.
B．Complete the order form.
C．Scan the website to find information.
D．Fill out the customer satisfaction survey.
解析 D 细节理解题。根据最后一段第三句可知，客服经理请Pierce女士完成调查问卷，即填写客户满意度调查表，故选D项。
